Privacy Policy

Teckrom Services is operated by Teckrom Inc. This policy applies to the platform at servicehub.teckrom.com. Updated October 23, 2026.

Information we collect and use

We collect information you provide, including account and contact details, service addresses, language preferences, service requests, appointment information, messages, photos, documents, and notification preferences. We use it to operate accounts, coordinate requested services, maintain service records, communicate with you, and protect the platform.

Sharing and service providers

Information necessary to fulfill a service request may be shared with the customer, assigned service provider, or explicitly authorized property manager or agent involved in that request. Providers supporting hosting, authentication, communications, and payments process information needed for those functions. We may also disclose information when required by law or necessary to protect rights and security.

SMS privacy

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. SMS consent and opt-in records are not shared with other businesses for their own marketing. Communications providers may process phone numbers and message contents to deliver the notifications you request.

Your choices

SMS is optional. Reply STOP to unsubscribe from texts or manage your preference on the Text notifications page. Reply HELP for help. You may request account access, correction, or deletion by contacting support@teckrom.com. Records may be retained as needed to provide services, resolve disputes, meet legal obligations, and document consent or withdrawal.

Security and contact

We use access controls to limit account information to authorized users. No online system guarantees absolute security. Contact Teckrom Inc at support@teckrom.com for privacy questions.